During office hours
To see if your dog has been collected or if we know anything about it:
- Phone: (01422) 288001.
At other times
To fid out if we have any information about your dog, contact our out of hours support.
Charges
To reclaim a stray dog from Council kennels, you must pay:
- A Government fine;
- and a Council administration charge;
- and any veterinary fees and boarding fees.
The kennels do not have any discretion to alter these charges. The full amount must be paid to the kennels (cash or credit/debit card accepted), when collecting the dog.
| Description of charge | Charge(*) |
|---|---|
| Administration charge per reclaim. | £30 |
| Statutory charge per reclaim. | £25 |
| Kennelling: per dog, per day. | £15.30 |
| Kennelling: per litter of puppies, per day. | £11.40 |
* Charge includes VAT at 20%.
The charges for reclaiming a single dog are summarised in the table below. This table shows the total charge payable, excluding veterinary charges, if you collect your dog on the day shown. Example, collect your dog on day four, after it was taken to the kennels, you will pay £115 reclaim charge.
Any veterinary fees are charged in addition to the charges shown below.
| Days in kennels | Total charge(*) |
|---|---|
| 1 | £70 |
| 2 | £85 |
| 3 | £100 |
| 4 | £115 |
| 5 | £130 |
| 6 | £145 |
| 7 | £160 |
| 8 | £175 |
| 9 | £190 |
| 10 | £205 |
| 11 | £220 |
* Charge includes VAT at 20%.
ID required
To reclaim your dog you will need one of these:
- Driving licence.
- Passport.
- Utility bill with your name on it.
- Rent book, pension book or mortgage payment book.
Location
For details of the Council's kennels and how to get there:
- please phone: (01422) 288001.