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Data protection

Find details about how we use your information and your rights.

Here we explain the Data Protection Act 2018 (DPA 2018) and how you can exercise those rights.

Your rights

  • To ask us if we hold personal information about you.
  • To ask what we use the information for.
  • To be given a copy of the information.
  • To be provided with details of the purposes for which use the information. Also, to which sections of the Council or other organisations the information is disclosed.
  • Where automated decisions are made (by computer, not an officer), you can ask about the logic used.
  • To ask for data that is not correct to be corrected.
  • To ask us not to use personal information about you for direct marketing. (If it is likely to cause damage or distress.)
  • To apply to the courts for compensation for damage or distress. If this is caused by our failure to comply with certain requirements of the Act.

Requesting Information

You can write to us and ask to see your records. You will need to provide your name and address and any other details that could help us find your information.

Complete this form:

Return the form by:

To get a copy of your child's school records, apply directly to their school. For school contact details, please see: Search for schools.

For more on how to see school records, visit: Information Commissioner's Office.

Schools, Calderdale Council, the Department for Education and other bodies that process personal data about children. Staff are required by the DPA 2018 to issue a Privacy Notice to parents, children, young people and staff to inform them of the purposes of holding the personal data and what it will be used for.

For details about privacy notices, what data is used for and who uses it, see: Accessing information about your child.

Also, for details on how to access Adult Health and Social Care records, see: Your personal records.

If the data is not correct

You must write to us and state what data is incorrect and ask for it to be corrected. We must tell you what we have done within one month of getting your request. If we believe the information to be correct, you can ask us to record your disagreement on your records.

You have the right to complain if you feel your data has not been handled in accordance with the law. To do this, contact our Data Protection Officer.

If you think you have not been given all of the information you asked for

You have the right to complain to our Data Protection Officer.

Help to understand the information

If you need help with the information we have given you or the application form, please contact us.

The Data Protection Act 2018 (DPA 2018)

This law governs the use and release of personal information by organisations (described as Data Controllers in the Act). Calderdale Council is one such organisation. All personal information (described as personal data by the Act) is covered by the legislation.

The Act sets governing principles for the use of all personal information held about living individuals. These are called the Data Protection Principles. The principles state that personal data, shall be:

  • Processed fairly and lawfully.
  • Processed for limited purposes only.
  • Adequate, relevant and not excessive.
  • Accurate and where necessary kept up-to-date.
  • Kept only as long as is necessary.
  • Processed in accordance with the subject's (individual's) rights.
  • Kept securely.
  • Adequately protected, if transferred to other countries.

We will conform to the above principles when handling your personal information.

To see our policy, please read:

Contact us

Suzanne Prescott, Corporate Governance Manager and Data Protection Officer:

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